현
The federated search experience open on a laptop
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Building a federated search experience

RoleExperience Design Lead, E-Commerce

UX Design · Information Architecture · Interaction Design · Search & Discovery (Algolia) · Wireframing & Prototyping · UI Design · Conversion Optimisation

Challenge

Products, content, and support scattered across a large, fast-growing site.

Strategy

Unify discovery into one field that returns everything relevant, ranked by intent.

Solutions

A federated search spanning products, articles, and support, built on Algolia.

Results

Fewer steps to find, higher discoverability, less drop-off before add-to-cart.

Product results at catalogue scale
Product results at catalogue scale
Zero-state: popular searches and category shortcuts
Zero-state: popular searches and category shortcuts
Faceted refinement across category, connection and use case
Faceted refinement across category, connection and use case
Full results view with filtering and sort
Full results view with filtering and sort

One search field, the entire catalogue — federated discovery that closes the gap between intent and answer.